FlipKey allows you to rent a room, suite, apartment, or house. Whether you have a small garden level flat or a lush cabin in the woods, FlipKey wants to hear from you. It is a great alternative to Airbnb and many property owners advertise their listings on both sites.
In addition to your own property, you must have access to a phone and apps so you can constantly check in and respond to your messages in a timely manner. If you want to make this more of a consistent gig than a property manager or virtual assistant might be worth the price. They are experts at booking, liaising with guests, and troubleshooting problems as they arise. They will make your life that much easier, especially if dealing with irate or confused guests sounds like your idea of a nightmare.
We also suggest adding some amenities to attract potential guests. It could be as simple as a board game selection or as niche as mountain bikes, kayaks, and paddleboards. Consider setting up welcome baskets, picnic supplies, or a chocolate package. Stock up on clean and convenient towels, dishware, cutlery, and bedding. Small details go a long way so if you can add any unique design elements or thematic motifs, it will pay dividends in the long run.
Congrats - you are now a part of the travel industry! That means that you need to start thinking with the mindset of a traveler - what kinds of priorities do they have? How do they want to be treated? What are their holiday goals? Taking this into account, you can tailor your communication skills and attitude towards them. You are not simply a faceless figure renting a property out. You are part of the package, and you are a reflection of your brand. Kindness, attentiveness and prompt replies go a long way. Potential guests want to feel like their business is meaningful to the host, so being warm and inviting will win the day. Keep in mind that FlipKey gives you 24 hours to accept or reject a potential booking. A willingness to check your app and respond to messages when they arrive in your inbox is paramount.
If you choose to manage your property yourself, it is vital that you can handle problems or concerns in a professional and emotionally balanced way. Sometimes guests have unreasonable requests or demands, and you will have to maintain dignity and composure. It is vital that you can diffuse conflict and be flexible in offering solutions to guests. Ideally, you will have a net positive experience with your guests but you need to get comfortable dealing with other people’s feelings and expectations gently and fairly.
Depending on your location you may need a tourist license or registration number to qualify. This is very location-dependent so do some research beforehand. If this is required, FlipKey will ask for these details during your sign-up process and you will be required to list your registration number in your posting. FlipKey will also ask for any relevant tax details.
FlipKey recommend that you get a vacation rental insurance policy to cover any potential liabilities. They do not require proof of insurance. As the manager of a vacation rental property insurance will reduce your stress levels and allow you to reap the benefits while minimizing the downsides associated with the industry.